Click Here to Search This Site Catalyst Edge Training and Development
   
Cancellation Policy
 
Customer Cancellation (must be submitted to Catalyst Edge in writing) of any in-class or web-based training courses EXCEPT First AID/CPR courses
 
Cancellations received up to 10 business days prior to class date will not be charged the training fee.
Cancellations 3-9 business days prior to class date will be invoiced the full training fee. As a courtesy, we will allow you to apply 50% of your payment toward a future Catalyst Edge training course within one year of the cancellation date.
Cancellations 1-2 business days prior to class date, and no-shows, are subject to payment for the full amount without future training credit.
Registrant substitutions may be made at any time.
Please note that if you do not cancel or do not attend, you are responsible for payment.
 
Cancellation made by Catalyst Edge Inc. of any in-class or web-based training courses EXCEPT First AID/CPR courses
 
Catalyst Edge Inc. reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, and equipment or trainer availability.
Notification will be provided within 21 days of the class date, whenever possible.
Registrants will not be charged for the course.
Catalyst Edge Inc. is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations. The customer or student's sole remedy shall be the refund of prepaid course fees.
 
Customer Cancellation (must be submitted to Catalyst Edge in writing) of any in-class First AID/CPR courses
 
If you are unable to attend the course, we will gladly transfer you free of charge to another date/time that might better suit your schedule. If you do find it necessary to cancel your registration, the following will apply.
Cancellations received 4 or more business days prior to class date will not be charged the training fee and a full refund will be issued.
Cancellations received less than 4 business days prior to class date will be invoiced 25% of full training fee and a refund equal to 75% will be issued.

No refunds are issued for those wanting to withdraw once the course has started. 
Please note that if you do not cancel or do not attend, you are responsible for payment.
 
Cancellation made by Catalyst Edge Inc. of any in-class First AID/CPR courses
 
Catalyst Edge Inc. reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, and equipment or instructor availability.

Notification will be provided at least 2 days prior to class date.
Course rescheduling will be offered to customers impacted by a course cancellation. A full refund of course charges will be issued if arrangements for rescheduling can not be made.
Catalyst Edge Inc. is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations. The customer's sole remedy shall be the refund of prepaid course fees.
 
General Disclaimer
 
Catalyst Edge Inc. shall not be liable for damages of any kind resulting from errors or omissions in the training materials nor shall Catalyst Edge Inc. be liable for any damages resulting from the use of the training materials or other information conveyed at Catalyst Edge Inc. training course.